Real results
How businesses reply faster and sell more with Castor
A real business we've set up, what their inbox looked like before, what changed, and what they had to say about it.
Case study 1
Rhapsody Coffee
Specialty coffee roaster
Before
- Wholesale and retail enquiries piled up in the DMs while the team was roasting and serving.
- Replies often came hours later, by which point some buyers had moved on.
- The same questions, opening hours, bag sizes, wholesale minimums, answered by hand all day.
With Castor
Castor's DM agent was set up with Rhapsody's product range, pricing, and voice. It now answers Instagram and Facebook messages the moment they arrive, captures order and wholesale details, and flags anything unusual for the team.
< 1 min
typical reply time, down from hours
24/7
overnight and weekend DMs now answered
0
wholesale enquiries left sitting unread
“Our sales went from $5,000 to $7,500 a month once Castor took over order-taking and customer replies. The biggest lever for growing a business isn't more ads, it's how well you handle the customers you already have — Castor does that perfectly.”
Want the same on your account? See how setup works or what it’s costing you to wait.
FAQ
Case Studies FAQ
Is this a real customer, or a made-up example?+
Real. Rhapsody Coffee is an actual Castor customer, set up and running live. We don't publish invented case studies or fabricated numbers.
Will I see results like this for my own business?+
It depends on your DM volume and how much of it currently goes unanswered or answered slowly, that's exactly what the calculator on the automate-instagram-sales page estimates from your own numbers. The consistent part across any business is that replies get faster and nothing sits unread.
How long did it take to set this up?+
Minutes, not days. The guided setup asks about the business in plain language, and the agent is answering real DMs shortly after connecting the account.
Can I try it on my own account before committing?+
Yes. You can build and test an agent for free, and see it answer real questions in preview mode before you ever connect a live channel or pay.
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