Castor WhatsApp automation: chats answered, orders captured, day or night

Castor connects to WhatsApp through Meta’s official Business Platform, the same one large brands use, not by logging into your phone like a human. Once connected, it reads every incoming chat, answers from your real product, pricing, and policy details, and captures the order information you need to fulfil it.

It runs alongside your Instagram and Facebook inbox, so one agent, one voice, one set of answers, covers every channel your customers actually message you on.

For a lot of founder-run shops, WhatsApp is where the sale actually closes, after a customer finds you on Instagram. That means a slow WhatsApp reply doesn’t just delay a chat, it stalls an order that was already halfway decided. Castor keeps that final step just as fast as the first one.

Setup takes a few minutes: answer plain-language questions about your business, connect your WhatsApp Business account on Meta’s own consent screen with one click, and switch the agent on. No API keys, no developer required. For the full picture of every channel Castor connects to, see integrations.